99labs-refund-policy

 

3
Day return window
10
Business days for refund
24/7
Support available

Return eligibility

✓ Requested within 3 days of receiving your order
✓ Item is unused and unworn
✓ Original tags still attached
✓ In its original packaging
✓ Receipt or proof of purchase provided
Items sent back without first contacting us will not be accepted. Always request a return before shipping anything back.

How to start a return

1

Contact us within 3 days

Email us at support99labs@gmail.com with your order details and reason for return.

2

Receive your return label

Once approved, we'll send you a return shipping label and instructions on where to send the package.

3

Ship to our return address

Send your item back using the label provided.

📍 Return address: Federal B Area, Dastagir, Karachi

Damages & wrong items

Inspect your order as soon as it arrives. If your item is defective, damaged, or incorrect — contact us immediately so we can evaluate the issue and make it right.

Refund timeline


Return received & inspected

We'll notify you once we have your item and let you know if the refund is approved.


Refund processed — within 10 business days

If approved, the refund is issued to your original payment method automatically.


Bank processing time

Your bank or card provider may take additional time to post the amount to your account.

If 15 business days have passed since your refund was approved and you haven't received it, contact us at support99labs@gmail.com

Still have questions?

✉️ Reach us anytime at support99labs@gmail.com